Joshua @ Ira was a great help. Efficient, friendly and answered all my questions. Thank you Joshua for a great customer service experience.
My car needed to have a recall part replaced. There was a delay in getting the part, however I felt that the service team especially Laurie, the service contact was very honest about the situation. She offered me several options to accommodate my wait & contacted me as soon as my repair was complete. I really appreciate Laurie’s personal approach to service.Kim Grondin
IRA is friendly, knowledgeable and honest. This is my second car experience with them and I would totally recommend them.
Bought a new RX 450h this week at IRA Lexus of Manchester. Everyone was very professional and great to work with. I am very satisfied with the purchase and highly recommend Alexandria at IRA.
Excellent service-Responsive and knowledgeable staff. Upfront, honest and fair in our negotiations and Fred went out of his way to accommodate our requirements-An enjoyable experience overall.
Everything always goes smoothly when bringing our Lexus to Ira Lexus in Bedford.
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